The Future of Retail Part 1 – Retail Reinvented
Every month seems to bring more depressing retail statistics of once loved brands… Last year…
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Customer Engagement
Digital transformation lessons from Bezos and the Washington Post
When Amazon purchased Wholefoods in 2017 retailers’ worries grew. Two years later, the tightly coupled…
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The state of USA retail: Apocalypse or renaissance?
Recently I had the pleasure of speaking at the Loss Prevention Research Council (LPRC) Impact 2019 conference.…
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The Top 10 Global Brands of 2019 in Retail, Apparel, and Luxury
In today’s increasingly complex world, branding is critical to lasting success. Every year, I look…
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The secrets to Walmart’s success
Most impressive from a recent evening visit to the Walmart Museum in Arkansas were the…
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VR, AR, QR: The digital ways we shop in store
The rise of online shopping makes it easy to buy things in the digital realm…
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Nike and the retail industry adoption outlook for RFID
Almost exactly a year ago, in my last RFID article titled “Keeping Physical Retail In-Stock“,…
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How retailers are using chatbots to boost customer engagement
Today’s retailers are facing a constant challenge in competing with consumer price sensitivity and digital…
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What’s in the mind of a retail shoplifter?
How do we scientifically change it? The Loss Prevention Research Council (LPRC) is made up of over…
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Visualizing The Supermarket of the Future
In multiple of my articles, I have been consistent that consumers and store associates as…
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How AI Is transforming B2B sales
When it comes to business-to-consumer (B2C) companies, the impacts of emerging technologies are plentiful. The…
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